Jul 10

How are orders shipped?

Mail orders are shipped by USPS Priority Mail. For orders that need expedited delivery, USPS Express Mail and FedEx are available for an additional charge. To receive the tracking number for orders shipped, please email us at info@ucc-hawaii.com.

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Jul 10

How long will it take me to receive my order?

Orders are usually processed and sent within 48 hours. Shipments are made on Monday for orders that are placed during the weekend. Delivery can take from 5-7 business days for domestic shipments (depending on the mailing address).

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Jul 10

How much is shipping to US Mainland (USPS)?

Shipping cost depends on the total amount of purchase of the package. The following price list is the current 2013 shipping fees.

Up to $200: $12.35
From 200.01 to $300: $16.85
From 300.01 to $500: $44.60

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Jul 10

Which credit cards can I use?

We accept VISA, Mastercard, JCB, Diners, and American Express.

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Jul 10

Is your online shopping safe?

Personal information such as your name, e-mail address and credit card and billing information submitted on the order form is collected and protected by a secure server. We will never share, sell, trade or otherwise provide any information collected to any third parties. If there are any concerns regarding privacy and security, please contact us by phone or fax to place your order.

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Jul 10

Who do I contact if I have a question or problem with my order?

Contact us by email at info@ucc-hawaii.com or reach us by phone at (808)322-3789. Our toll-free number is 1-888-UCC-KONA (1-888-822-5662). Our fax number is (808)324-1528.

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